AI agents
Agents that handle support, sales and operations tasks across your tools.
- CRM
Services
Business process automation
If your team copies data between systems, chases approvals by email, or builds the same report every Monday, that work can be automated.
We map the process, remove the steps that do not need a person, and connect the tools you already pay for, adding AI only where a decision genuinely needs judgement.
Business automation
What we build
Data flow between systems
Leads to CRM, orders to accounting, forms to databases.
Approvals
Purchase requests, leave and discounts routed to the right person, with reminders.
Documents
Quotes, invoices, contracts and certificates generated automatically.
Reports and alerts
Reports built and sent on schedule; alerts when numbers cross a threshold.
Customer updates
WhatsApp and email messages triggered by real events: shipped, due, tomorrow.
AI-assisted steps
Read an email, extract the details, classify the request, draft the reply.
Rules or AI? Choosing the right tool
Most automation does not need AI. If a step follows clear rules, plain code or a workflow tool is cheaper, faster and more predictable. We add AI only for steps that need judgement over messy input, like free-text emails or scanned documents.
Process
How we work
- Step 1
Process mapping
How the work happens today, including the workarounds.
- Step 2
Automation plan
What to automate, what to leave manual, and the effort for each.
- Step 3
Build
The right tool for each step: workflow platforms, custom code or AI.
- Step 4
Parallel run
The automation runs alongside the manual process until results match.
- Step 5
Handover and monitoring
Failure alerts and documentation for your team.
Technology
- Node.js
- Python
- REST APIs
- Webhooks
- WhatsApp Business Platform
- LLM APIs
Use cases
- Website lead to CRM to WhatsApp follow-up, with the sales rep notified
- Online order to invoice to accounting entry to shipping label
- New employee onboarding: accounts, documents and checklist
- A daily sales report compiled from three systems and emailed each morning
FAQ
Frequently asked questions
Low-code tool or custom code?
Low-code workflow tools are great for simple, low-volume flows. Custom code is better for high volume, complex logic or sensitive data. We often combine both.
What if our software has no API?
There are usually options: database access, file exports, email parsing, or screen automation as a last resort.
How do we know the automation works?
It runs in parallel with the manual process first, and failures raise alerts rather than failing silently.
What does maintenance involve?
Most automations need little upkeep. When the tools they connect change, they need adjusting, which a small support plan covers.
Planning an automation project?
Tell us what you're building. An engineer, not a salesperson, will reply within one business day with questions, an approach and next steps.